Terms & Conditions for the Silverpoint Refer a Friend programme

Referral Terms and Conditions

Silverpoint Referral Programme Disclaimer
Rewards are only paid out to referrers who officially log their recommended friends and colleagues onto the Silverpoint Referral Programme prior to them arriving on their promotional holiday.
Points cannot be redeemed until referrers have collected a minimum of 10 points.
Please contact a member of the Silverpoint Referral Programme administration team or complete the online form to be entered into the programme.
In addition, the following Terms and Conditions apply:
1. Accommodation is provided for seven nights in a Holiday Ownership resort participating in this promotion subject to availability.
2. Apartments are provided on a self-catering basis based on family size and needs.
3. This offer is open to married (if not, living together for a minimum of three years), employed couples where the joint income exceeds a minimum of £30,000 per annum.
4. Couples must be between the ages of 35-72 and own their own home. This offer is valid for two adults and their respective children only.
5. Participants may use all resort facilities as normal paying guests. All costs and expenses are the responsibility of the recipient.
6. The offer is available to participant families visiting one of the available destinations for 7 nights. In the event of longer stays the accommodation must form the first 7 nights of the participant families' vacation. Families visiting for longer than 7 nights must inform the reservation staff at the time of booking and confirm that the promotional week is the first week of their vacation. Failure to do so will invalidate the offer. We reserve the right to substitute itineraries and changes of resort where necessary.
7. All participant families will be required to attend a promotional tour of the resorts for a minimum duration of a full morning or afternoon. In the event that a family declines to attend the presentation, the resort reserves the right to charge the full resort rental tariff for the accommodation. Both partners must attend any promotional tours, however, participants are under no obligation to buy or enter into any form of contract.
8. We will not accept responsibility for families booking flights prior to a confirmation of accommodation having been issued in writing. All flights must be confirmed within 14 days of booking.
9. Cost of flights, transportation, food and entertainment are the sole responsibility of the travellers, as are all health precautions, insurance, passport, visa and entry requirements for the country visited.
10. This travel offer is not for retail sale, may not be used or gifted in conjunction with other offers, or exchanged. This offer is not transferable in whole or part and may be used by the participating family only once. This voucher or promotion has no cash value.
11. Processing fees are not deposits or reservation fees and are non-refundable. Insufficient or non-payment of application/processing fees or other monies due to us, fraudulent attempts to use this offer or non-compliance with any of the terms and conditions will automatically invalidate the offer and absolve us of all responsibility to the participant.
12. All parties involved in the distribution and handling of this promotion are not allowed to participate in this programme.
13. We will not accept any liability for promises made (written or verbal) by anyone other than our employees or authorised agents.
14. We do not accept liability for any damages, loss, delays, injuries, deaths, accidents or dissatisfaction caused by circumstances out of our control. These including force majeur, strikes, local customs, laws, politics or the actions of any other persons not employed by this programme.
15. Where relevant, vouchers issued in hard copy must have the signature of the sponsor/distributor and be dated at the time of issue.
16. We reserve the right to substitute itineraries and changes of resort where necessary.
17. In the event of any of the following, we or the resort where the holiday is taken, reserve the right to charge the full resort accommodation tariff to participant travellers:
a. Misrepresentation when completing the booking request form.
b. Failure to arrive at the resort on your allocated dates.
c. Non-acceptance or compliance of the above clauses.
18. We reserve the right to reject applications if we consider that the applicants do not meet with the above criteria.
Data Protection
19. Personal Data will be held under our responsibility in accordance with the Spanish Law covering Data Protection, as established in ‘Article 5 of the Organic Law 15/1999, LOPD, Protection of Personal Data'.
20. The employees of the above company are the recipients of data.
21. You may exercise your rights of access, rectification, or cancellation by contacting the Administration department at the address below.
22. We remind you that completion of your data is optional, but in the case where data is not provided we will be unable to keep you informed of our future offers.
23. Completion of your data is giving us your consent and authorisation to contact you (including by email) with our other offers and promotions which may be of interest, relating to other products that we promote.
24. In addition, we may share your details with associated companies that may wish to contact you with information or services that relate to leisure and holiday products.
Silverpoint Referral Programme is a marketing division of:
Silverpoint Vacations S.L., C.I.F. B-38101416 - Registro de S/C Tenerife. Tomo 1.038, Folio 52, Hoja TF-7.617, Inscripción 3ª
P.O. Box 174, Avda. San Francisco, 12 Local B
38650 Los Cristianos, Arona,
Tenerife, Spain
Your Travel Concierge
Silverpoint International 0845 6086296

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Silverpoint Vacations

P.O. Box 174, Calle Los Ángeles, sin número,
38650, Los Cristianos, Arona.
Santa Cruz de Tenerife, Spain.